Can I Reset a Hola Prime Account?

No, Resets are not available for Hola Prime accounts.

Our community

Join our discord server to connect with our community of active traders.

Customer Support

24/7 Customer Support

Our support staff is available to you 24/7.

contactus@staging.holaprime.com

ISO 9001:2015

Quality Management System - QMS

ISO 22301:2019

Business Continuity Management System - BCMS

ISO/IEC 27001:2022

Information Security Management System - ISMS

About us

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FAQs

Affiliate

About: Simulated trading operations are managed by Hola Prime Limited.
For MT5: Hola Prime Limited, with Company registration number 220248, and registered office at 4th Floor, Docks 4, The Docks, Caudan, Port Louis, Mauritius, is authorized and regulated by the Financial Services Commission (FSC) of Mauritius as an Investment Dealer (Full Service Dealer, excluding underwriting) under license number GB24203729.
For DXTrade, cTrader and MatchTrader: Gooey Trade, GT Tech LLC 6800 Broken Sound Parkway Northwest Suite 150 Boca Raton, FL 33487 US

RISK DISCLOSURE:
An investment in derivatives may mean investors may lose an amount even greater than their original investment. Anyone wishing to invest in any of the products mentioned in (website) should seek their own financial or professional advice. Trading of securities, forex, stock market, commodities, options and futures may not be suitable for everyone and involves the risk of losing part or all of your money. Trading in the financial markets has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the markets. Don’t invest and trade with money which you can’t afford to lose. Forex Trading are not allowed in some countries, before investing your money, make sure whether your country is allowing this or not.

You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any currency or spot metals trade. Nothing in this site should be read or construed as constituting advice on the part of Hola Prime Limited or any of its affiliates, directors, officers or employees.

The content and information provided on this website are not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation.

EVALUATION DISCLOSURE:
The customer pass rate of the Challenge/Evaluation program was 35% between 10^th November, 2024 – 29^th May, 2025, who traded at least one evaluation and obtained a Hola Prime Account during this time period. The Challenge and Hola Prime Accounts are meant to be a realistic simulation of trading under actual market conditions, including commissions, to mimic real market conditions, as much as possible. The evaluation is difficult to pass even for experienced traders. The Evaluation is not suggested for individuals with little to no trading experience.

CUSTOMER COMPENSATION DISCLOSURE:
All trades presented for compensation to customers should be considered hypothetical and should not be expected to be replicated in a live trading account. Hola Prime Accounts may represent simulated accounts or live or copied accounts.

Information on this site is not directed at residents in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

This is the only website for Hola Prime. We are not using any third party websites or links. Any link, outside of this website that claims to be ours, could be fraudulent and users are advised to not use it.

Please note that all accounts we provide to our clients are demo accounts with virtual funds. All trading happens in a simulated environment only. For more information, please visit our FAQs section.

Terms & Conditions

Risk Disclosure

Anti Money Laundering Policy

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